Business Analyst (Credit Risk / Collections) - Banking (1-year renewable contract)

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to [Confidential Information] (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

Stakeholder and Communication Management:

. Manage all aspects of project and program engagement from planning, externalvendor relationships, scope change, solutioning , risks and issues

. Continually manage stakeholder expectations through governance processes

. Deliver appropriate and effective executive level communication on capabilityand solutions

Process and Delivery Execution:

. Ability to translate high-level requirements into detailed documentation withinthe organization's context.

. Ability to evaluate and analyze existing business processes and uncover areasfor improvements.

. Ability to envision and design end to end business processes, journeys andcommunicate and clarify requirements with developers.

. Define detailed user stories based on business requirements, ensuring that theyfollow UOB's prescribed format. Ensure that user stories have sufficientdetails so that developers can estimate and work with them.

. Define detailed business processes, spanning both online and offline aspects.Coordinate with various stakeholders in UOB to get detailed requirements andensure that they are met through proposed solution.

. Ensure user stories are consistent and high-quality.

. Actively participate in planning meetings between Product Owners and Systemanalysts to explain the story requirements.

. Work with the design team for requirements that require User Interface Design.

. Consult Solution Architect or System Analyst for technical requirements.

. Be available for Product Owner to discuss any dependencies or backlog topic.Assist the Product Owner in defining finer details of the product.

. Assist on operational impact and ensure affected areas embed in operationalreadiness plan

. Monitor and manage risks/issues related to scope creep

. Ensure non-functional requirements are incorporated

. Work with test manager and tester to translate business requirements into testscenarios

Essential Skills:

. Analyze collectionsprocesses and recommend improvements to enhance recovery rates.

. Collaborate withcollections teams to streamline workflows and automate reporting.

. Support the design ofdashboards and KPIs for tracking overdue accounts and recovery performance.

. Ensure adherence to legaland regulatory standards in debt recovery.

. Detail oriented.

. Ability to translatehigh-level requirements into detailed documentation within the organization'scontext.

. Ability to evaluate andanalyze existing business processes and uncover areas for improvements.

. Ability to envision anddesign end to end business processes keeping an eye on the details.

. Ability to gather criticalinformation from meetings with various stakeholders and producing usefuldocumentation.

. Ability to communicate andclarify requirements with developers.

. Ability to identify andclearly document dependencies.

Excellentfunctional / documentation skills.

Key skills:

. Credit Cards, Loans,Payment, Collections Domain

. Microsoft Powerpoint, Exceland Word