- Gather, analyze, and document business requirements for banking system implementation and transformation projects
- Lead business analysis activities for Credit Loan Origination Systems (LOS) and Limits & Collateral Management Systems (CLIMS) implementations
- Conduct end-to-end business process analysis, process mapping, and system workflow design
- Review Product Gap Summaries (PGS) and recommend optimal business and technical solutions
- Validate and review consultants solution assessments to ensure alignment with business objectives
- Collaborate with business stakeholders, product owners, solution architects, developers, and QA teams throughout the project lifecycle
- Prepare functional documentation including:
- Business Requirement Documents (BRD)
- Functional Specifications (FSD)
- User Stories
- Process Flows
- User Guides
- Configure system parameters based on business requirements, including:
- Loan application types
- Product configuration
- Approval workflows and matrices
- Credit policies
- Risk rating models
- Financial statement templates and ratio calculations
- Work closely with technical teams to support system configuration, enhancements, defect resolution, and new feature implementation
- Recommend process improvements and UI/UX enhancements to improve operational efficiency and user experience
- Support User Acceptance Testing (UAT), System Integration Testing (SIT), and regression testing
- Validate AI-powered banking capabilities, including:
- Generative AI
- Agentic AI
- Intelligent Chatbots
- OCR (Optical Character Recognition)
- AI-assisted document processing
- Perform bug validation and coordinate issue resolution with development teams
- Support pre-sales activities by preparing demo environments, sample data, and product demonstrations
- Mentor junior Business Analysts and conduct product and system knowledge-sharing sessions
- Assist with ad-hoc initiatives including notification templates, product documentation, and process improvements
Requirements
- 5+ years of Business Analysis experience in Banking or Financial Services
- Strong experience implementing Loan Origination Systems (LOS) or Credit Origination Platforms
- Experience with Limits & Collateral Management Systems (CLIMS)
- Strong understanding of:
- Corporate Lending
- Commercial Lending
- Credit Approval Workflow
- Credit Risk Assessment
- Collateral Management
- Experience gathering business requirements and preparing BRD, FSD, User Stories, and process documentation
- Hands-on experience with system configuration and workflow setup
- Experience working in Agile and/or Waterfall delivery environments
- Strong stakeholder management and communication skills
AI & Digital Banking Experience
Experience with one or more of the following is highly preferred:
- Generative AI solutions
- Agentic AI applications
- AI-powered Credit Origination
- Intelligent Document Processing (OCR)
- AI Chatbots or Virtual Assistants
- Prompt Engineering
- AI-assisted workflow automation
- AI testing and validation
