Business Analyst

Location: Singapore

Job Type: Full-Time

We are looking for a highly motivated and detail-oriented Business Analyst to join our team. In this role, you will work closely with stakeholders to identify business needs, analyze processes, and provide data-driven recommendations to improve overall performance and achieve business objectives. You will play a critical role in bridging the gap between business and IT teams, ensuring that solutions align with strategic goals.

• Requirements Gathering: Work with stakeholders to elicit, analyze, and document business requirements, ensuring alignment with organizational goals and objectives.
• Process Mapping & Improvement: Analyze existing business processes, identify areas for improvement, and propose solutions to optimize efficiency and productivity.
• Business Case Development: Assist in the development of business cases, cost-benefit analysis, and other documents to support project decision-making and investment.
• Stakeholder Management: Serve as the main point of contact between business users and technical teams, ensuring clear communication of requirements, project scope, and deliverables.
• Data Analysis & Reporting: Analyze business data, generate reports, and provide insights to guide decision-making and improve business performance.
• Solution Design & Validation: Collaborate with technical teams to design and validate solutions that meet business needs, ensuring they are feasible and deliverable within scope, time, and budget.
• Change Management: Support change management efforts, including the development of training materials and user documentation to ensure successful adoption of new systems or processes.
• Project Support: Assist in project management activities, including tracking project progress, managing risks, and ensuring that deadlines and budgets are met.
• Quality Assurance: Help define and execute testing strategies to ensure that solutions meet business requirements and quality standards.
• Continuous Improvement: Stay current with industry trends, best practices, and new technologies, applying them to improve business processes and performance.

• Educational Background: Bachelor's degree in Business Administration, Management, Information Systems, or a related field.
• Experience: Proven experience (2+ years) as a Business Analyst or in a similar role, with a strong understanding of business processes and data analysis.
• Business Analysis Tools: Experience with business analysis tools (e.g., Microsoft Visio, Lucidchart, JIRA, Confluence) for process mapping, requirements documentation, and project tracking.
• Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
• Problem-Solving Skills: Excellent problem-solving and analytical skills, with the ability to think critically and provide actionable insights.
• Data Analysis: Ability to analyze and interpret data to support business decisions. Familiarity with tools like Excel, SQL, or Power BI is an advantage.
• Stakeholder Management: Experience in working with cross-functional teams and managing relationships with various stakeholders to ensure project success.
• Documentation Skills: Strong attention to detail and experience in creating clear, comprehensive documentation (requirements, business cases, user stories, etc.).
• Project Management: Familiarity with project management methodologies (e.g., Agile, Waterfall) and experience supporting project delivery.

• Certifications: Relevant certifications such as Certified Business Analysis Professional (CBAP), Certified ScrumMaster (CSM), or Project Management Professional (PMP) are highly desirable.
• Industry Knowledge: Experience in specific industries (e.g., finance, healthcare, retail) may be a plus.
• Technical Knowledge: Familiarity with system integration, software development, and IT infrastructure is a plus.
• Agile Methodology: Experience working in an Agile environment and familiarity with Agile practices, including writing user stories and managing backlogs.

• Competitive Salary: Attractive salary and performance-based bonuses.
• Health & Wellness: Comprehensive health insurance, wellness programs, and other employee benefits.
• Career Growth: Opportunities for professional development, training, and certifications.
• Flexible Work Options: Flexible working hours and remote work options.
• Collaborative Work Environment: A dynamic and supportive work culture that encourages growth, learning, and collaboration.
• Convenient Location: Office conveniently located in Singapore with easy access to public transport.