Partner with SLA's business teams to elicit business and operational requirements
Validate user requirements to ensure they are in line with SLA's long-term strategies and short-term goals
Apply professional methodologies and tools (e.g. Design Thinking, Service Design, Theory of Change) to identify current state gaps and challenges, and develop future state design and solutions
Evaluate and propose suitable solutions that are cost effective and align with technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
Work with multi-disciplinary teams to develop user stories, functional/technical specifications and acceptance criteria
Prioritise user stories, establish the product roadmap and plan the development
Ensure product readiness for smooth deployment, adoption and operations
Monitor operations and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems
Be the internal advocate for product management and agile delivery
Job Requirements
At least 5 years experience in a similar capacity (advantageous to have had some Consulting, Software Development and Design experience)
Strong portfolio that demonstrates proven, hands-on experience in product management and agile delivery
Working knowledge of low-code and/or high-code development in medium to large software projects
Good stakeholder engagement and communication skills with ability to influence and pitch ideas
Prior experience with co-sourcing delivery approach
