Business Analyst

5-7 years
60000 - 84000 SGD
10 Applied
Job Description


  • Gather, analyse and formalize user's business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
  • Prepare and review system documentations including meeting minutes, functional requirement specification, Gap-list, technical documents, and user guides.
  • Re-engineer end-to-to process, analyse and review operation solutions.
  • Involve in full project implementation cycle (SDLC) with system analysis and problem-solving skills.
  • Liaise with multiple vendors and stakeholders in resolving problems in the rolling out of new applications and ensuring that project delivery is on time.
  • Coordinate project activities and work closely with end user and vendor in managing the project plan.
  • Good knowledge on application deployment & maintenance methodology.
  • Estimate and plan tasks needed to define and manage functional and technical requirements, support design, development, and quality assurance activities.
  • Troubleshooting system issues, provide systems support and training to users when require.
  • Design and testing of new enhancements / integrations / reports for application systems.
  • Assist to drive digital transformation initiatives in line with strategic objectives of the organization.
  • As part of the digital transformation initiative, work with external service providers to implement new applications, projects or upgrades.
  • Work with cross team members on any IT issues and ability to travel when required.
  • Knowledge to use Azure Devops platform.
  • As an owner and subject matter expert of IT systems


  • Degree in Computer Science/Information Technology or equivalent
  • Minimum 5 years of relevant experience in system implementation, ideally with project management experience.
  • Skills in process mapping and business process re-engineering.
  • Ability to work as part of a team, independently and make decisions.
  • Strong analytical skills, Change Management and well versed with problem resolution methodologies.
  • Prioritize tasks effectively and able to work well under pressure.
  • Able to explore new ideas and innovation, partner with key team across the organization to deliver effective IT solutions.
  • Possess good working knowledge of business processes such as Sales, Marketing, Manufacturing, Finance and Logistics will be an advantage.
  • Experience in SaaS ERP system will be an added advantage.
  • Background in business Administration, project management or related field will be advantageous.
  • Proficiency with Data Analytic Tools such as Power BI, Tableau will be an added advantage.
  • Strong communication and interpersonal skills that are essential to work well with global business, technical, manufacturing, purchasing, supply chain functions across various geographies and cultures.
  • Fluent in English. Any other languages and multi-cultural skills will be an advantage

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