Business Analyst (Apps)

• Collaborate with cross-functional teams to identify business needs and gather requirements.
• Analyze data and processes to identify opportunities for improvement.
• Create and maintain project documentation, including functional specifications and business process models.
• Develop and execute test plans to ensure that new functionality meets business requirements.
• Facilitate communication between technical and business teams to ensure understanding of business requirements and technical constraints.
• Participate in project planning and tracking, including creating project plans, managing timelines, and communicating project status and risks to stakeholders.
• Develop and deliver training to end users on new functionality.
• Review proposals from suppliers.
• Review, clarify and negotiate business requirements with suppliers.
• Plan and lead the development of the business case for the ICT system.
• Identify potential project risks and its implication to the organization and to recommend mitigating measures so as to manage the risks.
• Effectively engage and manage the vendors to deliver ICT solutions and services.
• Understand the relevant IT management policies and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines.
• Any other duties that may be assigned.

Qualifications

• Good knowledge of government ICT environments (preferred).
• Analytical mindset with a focus on problem-solving and process improvement.
• Excellent verbal and written communication skills, with the ability to present ideas to diverse audiences.
• Strong stakeholder management balancing both the analytical aspect and the people aspects.
• Team Player, proactive and self-motivated.
• Experience in IT risks assessment and compliance activities.
• Experience in understanding available information, identifying gaps and presenting recommendations through an enterprise lens.