Business Analyst and Project Manager

Applies Business Systems Analysis Processes:

. Participates in creating project work plans for assigned tasks to ensure milestones are met.

. Participates in cross-functional tasks to assist with consistency and adherence with standards and best practices.

. Supports subject matter experts in specific business systems analysis areas (e.g., business domains, processes, tools, techniques, etc.) to assist other BSAs while expanding his/her knowledge base.

. Adheres to enterprise process standards and contributes to and recommends process improvements to ensure consistent deliverables.

Elicits and Analyzes Business Needs:

. Coordinates and facilitates work sessions to gather relevant information and to ensure understanding of the audience's knowledge.

. Analyzes, comprehends, and applies the appropriate level of details, based on the stage of the project life cycle, to ensure mapped solutions satisfy business problems and opportunities.

. Breaks down complex concepts into comprehensible concepts to ensure appropriate level of communication and understanding for the project stakeholders.

Communicates Business Needs:

. Participates in conflict resolution to gain consensus among project stakeholders and to ensure the achievement of common goals.

. Develops business and functional requirements and corresponding work products to ensure stakeholder understanding and to serve as a basis for subsequent work products in the project life cycle.

. Delivers clear, relevant, and accurate written and verbal communications appropriate for the audience to ensure clarity and understanding.

. Delivers verbal and written communications in a professional manner to ensure a credible, consistent, and clear message.

Validates Solutions for Business Needs:

. Participates in discussions regarding solutions for cross-functional and highly complex projects to ensure the approach fits into the long-term business strategy.

. Reviews other BSAs work products to ensure completeness, accuracy, and adherence to quality and work product standards.

. Attends peer reviews of architecture, design, and quality assurance work products to identify conflicts and confirm consistent implementation of business and functional requirements.

. Informs and assists project members in the understanding of business domains to broaden the knowledge base.

Assists in Identifying, Correcting & Reporting Defects in BSA Work Products:

. Participates in testing of BSA work products and processes to identify defects, meet standards, and ensure effectiveness.

. Identifies and provides input to initial analysis to develop and implement appropriate actions.

Key Accountabilities as PM:

. Leads project teams to achieve business results and to meet customer (both internal and external) requirements.

. Creates, prepares, and maintains project plans to estimate resources, plan, define goals, establish metrics, assess risks, develop cost plans, and provide stakeholder reports

. Leads meetings on project progress (e.g., issues, impacts, challenges, resolutions, action items, resources, deliverables, schedules, etc.) to achieve objectives on time and within budget

. Interacts with internal cross function groups, vendors and customers to clarify project and business needs.

. Maintains relationships among key stakeholders and technical groups to facilitate technical problem resolution.

. Communicates status to senior management on issues, concerns, and risks to recommend solutions and to ensure products meet customer's needs.

. Tracks milestones and deliverables to ensure project is on time and within budget. Manages the change control process to ensure project deliverables are formally reviewed, completed within planned cost and timeframe, and closed.

. Leads and clarifies product planning and design collaborations with project team members to coordinate deployments.

. Evaluates project to determine risk factors.

. Acts as a field and I.S. partner consultant to review, evaluate, and communicate progress on system release scheduling.

. Conducts post-release reviews to verify accuracy.

. Reviews release processes and procedures to verify operations and user community controls are applied