Business Analyst (AI)

What You'll Work On:
. Responsible for uncovering operational pain points and inefficiencies where AI could provide meaningful solutions and automation opportunities.
. Design and support development of AI prototypes to across divisions to maximise adoption and integration success.
. Monitor performance of deployed AI projects and develop strategies to expand successful implementations throughout MSF.
. Conduct workshops and collaborate with stakeholders to build AI literacy, raise awareness of approved AI tools, and enable public officers to adopt AI safely and responsibly in their day-to-day work.
. Track and report on AI initiative outcomes, including efficiency gains and cost savings, while supporting long-term AI strategy development.
. Develop reusable frameworks, standards, documentation, and training materials to support sustainable process excellence.

[What we are looking for]
. 2 to 4 years of experience as a technical business analyst, AI advocate, or innovation practitioner in a technology, preferably with hands-on involvement in AI awareness, adoption, or innovation initiatives.
. Good understanding of LLMs, how they work, how to do prompt engineering effectively, and how to build apps with them, their applications, and associated risks.
. Keen interests in AI development, including development in global AI regulations and guidelines.
. Preferably competent in Python programming, with some familiarity of cloud deployments for ML models and LLMs
. Strong written and verbal communication skills, with the ability to translate technical concepts for both technical and non-technical stakeholders.
. Structured, detail-oriented, and accountable, with strong documentation habits and follow-through.
. Comfortable working cross-functionally with engineering, product, policy, frontline teams, and external partners.
. Collaborative and humble, with a strong sense of ownership.
Bonus: Experience working in the public sector.