Responsibilities:
- Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
- Prepare, maintain and communicate the above mentioned functional documentation.
- Analyze and transform business requirements into solutions with the help of Development teams.
- Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions along side with the QA team.
- Deliver fully tested products on-time, up to production deployment.
- Follow up and support User Acceptance Tests (UAT)
- Support the project planning, schedules and milestones in coordination with project teams.
- Report status to project stakeholders.
- Report and escalate key risks, and issues.
- Prepare and maintain the application user guide.
Requirements:
- 3-5 years of experience as a Business Analyst, with at least 1-2 years in AI, Mobile Apps, or innovation-led projects.
- Familiarity with AI/ML concepts (Agentic, NLP, knowledge.AI, TTS, LLMs, chatbots), APIs, and cloud platforms (Azure / AWS / GCP).
- Experience supporting sales pursuance, preparing proposals, and drive discussion with respective SMEs.
- Strong business acumen with the ability to perform process mapping, data interpretation, and solution analysis.
- Excellent verbal and written communication able to articulate solutions with clarity and confidence.
- Experience with tools such as Jira, Confluence, Power BI, Figma, or similar for documentation and visualization.
Interested candidates may send their CV to MAC (Reg No. R1221300) at [Confidential Information] quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.
