Business Administrator, Professional Learning

Salary: $47,124 - $58,905 SGD, negotiable depending on experience

Job Type: Fixed Term position until 31 March 2028

Location: Singapore

Hybrid working: 2 days per week (Tuesday and Wednesday

About The IB

The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it's an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.

About The Job

The International Baccalaureate (IB) supports a global professional learning community of internationally minded educators delivering high-quality IB programmes. Professional learning is central to IB's mission and relies on the effective planning, coordination, and delivery of scheduled and provider-led events.

The Professional Learning Business Administrator provides dedicated administrative and operational support to the PDD Regional Business Managers in the Americas, APAC and AEM regions. The role ensures that scheduled business processes are managed efficiently, consistently, and cost-effectively. The postholder contributes to high-quality service delivery for schools, providers, and internal stakeholders through accurate coordination, reporting, and systems management.

Responsibilities

• Support annual planning and scheduling of IB-hosted professional learning events, coordinating data inputs and maintaining accurate records of approvals, venues and schedules.
• Monitor enrolments, prepare regular reports and support mitigation activities for under-enrolled workshops to strengthen service delivery and financial performance.
• Support provider scheduling by reviewing submissions, preparing documentation and maintaining accurate scheduling records and templates.
• Assist with provider-led workshop administration, including staffing coordination, add or cancel requests, data entry and provider performance reporting.
• Coordinate documentation, agendas, follow-ups and action tracking for Provider Strategy workstreams and working groups.
• Support PDD Regional Business Managers with meeting preparation, reporting, data analysis, departmental projects, HR processes and quality assurance of public-facing scheduled event information.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Experience in administrative support, project coordination or event management.
• Experience within education, international organisations or complex stakeholder environments is desirable.
• Fluency in English required; additional languages, particularly Spanish or French, are an asset.
• Proficiency in Microsoft Office Suite and CRM systems, with Salesforce experience highly desirable.
• Strong organisational and data management skills, with excellent attention to detail and accuracy.
• Clear written and verbal communication skills with internal and external stakeholders.
• Ability to work independently, manage competing priorities and meet deadlines in a fast-paced environment.
• Collaborative, adaptable and internationally minded, with sound judgement and professionalism.

In addition to your salary, we offer an attractive range of benefits including:

• 20% employer's CPF contribution
• $1,200 SGD yearly flexible credits
• HG 8-15: Starting at 20 Days annual leave increasing through service to a maximum of 23, plus public holidays, with the choice to buy or sell up to 3 days additional annual leave using flexible credits.
• Life assurance 2x annual salar
• Flexible working hours due to nature of work
• Excellent continuous professional development
• Corporate passes to Singapore Zoo, River Wonders and Gardens By The Bay

Opportunity & Belonging

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we're happy to provide any reasonable support or adjustments as needed to ensure applicants can fully participate in our recruitment process.

Applications will be accepted until 23:55 SGT, 10 August 2026.