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ryan owen associates (roa)

Boutique Manager (Luxury)

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Job Description

Boutique Manager – Luxury Retail

Location: Singapore

We are partnering with a prestigious luxury brand with exceptional heritage, craftsmanship and product excellence to appoint an experienced Boutique Manager.

This opportunity is ideal for a commercially driven leader who enjoys building business, leading from the front, and creating opportunities rather than waiting for them. The brand is seeking someone with a strong entrepreneurial mindset who thrives in a hands-on sales environment and is passionate about developing both clients and people.

Key Responsibilities

  • Lead the day-to-day operations and commercial performance of the boutique.
  • Drive sales by actively engaging clients, developing new business opportunities and maximizing conversion.
  • Champion clienteling initiatives and build long-term relationships with high-value customers through effective CRM strategies.
  • Lead, coach and inspire the boutique team to consistently deliver exceptional client experiences and achieve sales targets.
  • Develop action plans to increase traffic, improve productivity and grow repeat business.
  • Analyse sales performance, identify opportunities and implement initiatives to improve results.
  • Ensure the boutique consistently upholds the highest luxury service standards and brand image.
  • Work closely with regional management to execute commercial and retail initiatives.

Requirements

  • Proven experience as a Boutique Manager, Assistant Boutique Manager or Store Manager within luxury or premium retail.
  • Strong sales mindset with a demonstrated ability to drive revenue and exceed commercial targets.
  • Excellent leadership and people development skills with experience building high-performing teams.
  • Strong understanding of CRM, clienteling and VIP relationship management.
  • Entrepreneurial, resilient and proactive, with a can-do attitude.
  • Comfortable working in an environment where success comes from creating opportunities rather than relying solely on brand recognition or natural footfall.
  • Passion for luxury retail and delivering exceptional customer experiences.

What's on Offer

  • Opportunity to represent a luxury maison with outstanding heritage and craftsmanship.
  • High level of autonomy to make a commercial impact.
  • Supportive leadership team with opportunities for career growth.
  • Attractive remuneration package with performance incentives.

If you are a driven luxury retail leader who enjoys building business, inspiring teams and developing long-lasting client relationships, we would love to hear from you.

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Job ID: 150867337

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clienteling Visual MerchandisingTeam Managementpeople leadershipluxury retail managementbrand presentationCRM