Bilingual Content Moderator (Remote)

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities

[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]

Example: Determine and develop user requirements for systems in production, to ensure maximum usability

Qualifications

[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]

Example: Excellent verbal and written communication skillsAbout Skill Vantage

At Skill Vantage, we connect talent with opportunity. We are committed to building flexible, growth-oriented work environments where professionals can thrive. Our focus is on empowering individuals through roles that offer genuine development, meaningful work, and the autonomy to perform at their best.

About the role

We are looking for a detail-oriented Bilingual Content Moderator to join our team on a full-time, remote basis. In this role, you will review and moderate user-generated content across digital platforms, ensuring all content aligns with community standards and platform policies. You will work cross-functionally to handle escalations, support end users, and contribute to maintaining a safe online environment for diverse communities.

What you'll do

Review and assess user-generated content against platform community guidelines and policies

Monitor active content queues and ensure timely, accurate moderation decisions

Provide bilingual customer support and handle user inquiries professionally

Identify, document, and escalate high-priority or policy-edge cases to relevant teams

Assist in onboarding and mentoring new moderators when needed.

What we're looking for

Fluency in at least two languages (written and spoken), with strong overall communication skills

Strong analytical mindset with the ability to evaluate context and apply policy consistently

Prior experience in customer service, trust & safety, or content review roles

Comfortable using digital moderation tools, ticketing systems, or content management platforms

Excellent time management and ability to handle competing priorities in a fast-paced environment

Bachelor's degree in a relevant field, or equivalent professional experience