Assist the Centre Manager in developing work plans, assigning clear responsibilities, and supporting staff in achieving targets while improving their technical and sales capabilities.
Analyze customer needs, set clear service goals and standards, and lead by example.
Regularly review customer acquisition progress and monitor market competition trends, analyze situations, and formulate countermeasures.
Implement a fair, reasonable, and effective system of rewards and penalties coordinate team relations and maintain good discipline.
Supervise daily operations to ensure smooth running of all aspects of the centre.
Conduct regular staff training to enhance service quality and communication skills.
Support the Centre Manager in leading the team to achieve monthly sales targets.
Job Requirements
Presentable appearance, professional demeanor, with both leadership qualities and approachability.
Experience in beauty/wellness industry management.
Responsible, dedicated, and committed to excellence.
Possess relevant professional skills, with knowledge of beauty industry operations and business models.