Noble Panacea is a new revolutionary skincare brand founded by Nobel Laureate Sir Fraser Stoddart and launched in October 2019. The ground-breaking OSMV™ Technology at the core of the brand enables transformational efficacy and precision. We create with intention and deep respect by adhering to the global principles of green chemistry. We take our commitment to nature and sustainability to all stages of product development, from R&D to packaging. Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty.
We are looking for a highly motivated, experienced, and service oriented Senior Beauty Advisor & Aesthetician. As a Noble Panacea Beauty Advisor & Aesthetician, you will represent the brand and offer in-depth knowledge of our products and technology. You will be responsible for sales performance, daily operations of counter with emphasis on performing facials, personalized customer service, clienteling, and follow up. You will provide welcoming, authentic and personalized service to achieve all customer service and sales targets. With your passion for people; the environment and company; products and services, you will ensure that each customer has a unique and memorable in-store experience which educates, inspires, and delights them.
You will also use your exceptional people skills to build collaborative working relationships with the rest of your team to ensure that the counter along with the treatment room meet Noble Panacea's high standards of visual merchandising. If you are passionate about beauty and luxury and an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you and a great opportunity to be part of a dynamic and passionate team.
Noble Panacea 2019 10 OSMV™
Noble Panacea
Noble Panacea
Job Responsibilities
Represent Noble Panacea, provide professional and personalized skincare consulting services for customers, accurately identify skin needs and recommend suitable products and skincare solutionsMaster brand culture, product knowledge, efficacy and usage, explain products to customers in accordance with brand standards and conduct product demonstrations as requiredAchieve the brand's monthly/quarterly/annual sales targets, actively develop new customers, maintain customer relationships, and improve customer loyalty and repurchase rate through refined follow-up servicesProficiently operate POS and various operation systems/reports, efficiently complete transaction processes, and accurately enter sales data and customer information into the brand management systemMaintain the counter image in accordance with the brand's visual display standards to ensure a clean, standardized and uniform displayParticipate in the brand's offline activation and various trainings and create an exceptional in-store experience for customers with professional capabilitiesCommunicate actively with the Sales & Education Manager, timely feed back customer needs, market information and sales data, and put forward constructive suggestions for sales workAbide by the brand's dress code, maintain a professional and polished personal image, and convey the brand's high-end and professional temperament with sincere and enthusiastic serviceConduct daily counter coaching on product knowledge, and role-playing exercises to keep the team sharp and motivatedManage the team roster to ensure operation smoothly
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Requirements
High school diploma or above, with relevant beauty industry qualification certificates preferredElegant appearance, good skin condition, graceful temperament and appropriate mannersAt least 7 years of working experience in the high-end luxury skincare industry, with practical experience in consulting, sales and customer relationship maintenance at high-end skincare countersProficient in professional skincare knowledge, able to accurately judge various skin types and provide targeted skincare solutionsExcellent team spirit and communication skills, good at collaboration and customer connectionProficient in operating basic office software with basic data processing capabilitiesFluency in English and Mandarin is essential and other relevant languages is highly advantageous to ensure effective local communication
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Benefits
Competitive salary and welfare systemSystematic brand professional training to boost career competenceBroad career development space and clear promotion path in an international high-end skincare brandHigh-end and comfortable working environment with a harmonious team atmosphereExclusive employee product benefits to experience high-end skincare products firsthandPaid annual leave for a better work-life balance
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