Job Summary
Lead daily salon operations by supervising staff, managing performance, delivering beauty treatments, and ensuring excellent customer service and hygiene standards. Oversee appointments, customer enquiries, and monitor stock and sales to drive salon success.
Responsibilities
- Supervise daily salon operations to maintain smooth workflow and service quality
- Manage beauticians and staff performance through coaching and feedback to enhance team effectiveness
- Deliver professional beauty treatments and provide personalized customer consultations to meet client needs
- Maintain high customer service and hygiene standards to ensure client satisfaction and safety
- Coordinate and handle appointments and customer enquiries efficiently to optimize salon scheduling
- Monitor stock levels and sales performance to support inventory management and business growth
Preferred competencies and qualifications
- Experience in the beauty salon industry to apply relevant knowledge and skills
- Leadership and communication skills to effectively guide the team and interact with clients
- Ability to work independently and collaboratively within a team environment
- Responsible and customer-oriented approach to uphold service excellence
- Flexibility to work weekends and public holidays to meet business demands
