Client Consultation & Treatment
- Conduct detailed consultations to understand clients skin concerns and beauty goals.
- Provide expert advice and recommend suitable beauty and spa treatments tailored to individual needs.
- Deliver a full range of services listed in the treatment menu with professionalism and care.
Customer Experience
- Create a warm, welcoming, and comfortable environment for all guests.
- Handle customer inquiries, requests, and appointment bookings promptly and courteously.
- Build strong rapport with clients to foster loyalty and ensure high levels of satisfaction.
- Ensure client comfort throughout treatments while managing expectations effectively.
Spa Operations & Maintenance
- Uphold the highest standards of cleanliness, hygiene, and safety across all treatment rooms, spa areas, and equipment.
- Sterilize tools and dispose of consumables in line with industry and spa standards.
- Monitor and manage stock levels of products and consumables, and report shortages to the supervisor for replenishment.
