Job Summary
Work closely with team members to promote the company's services and products, achieve sales targets, and deliver high-quality customer service throughout the sales and after-sales process.
Responsibilities
- Collaborate with team members to meet and exceed sales targets through effective promotion of services and products
- Communicate clearly with customers to provide accurate information about services and products
- Deliver consistent, high standards of customer service to enhance customer satisfaction
- Maintain service quality by following company standards during customer interactions
- Follow up with customers after sales to ensure satisfaction and address any concerns
- Schedule and confirm customer appointments promptly and accurately
Preferred competencies and qualifications
- Experience in aesthetics, beauty, or related industries to understand customer needs and product benefits
- Ability to communicate effectively in English and Mandarin to engage Mandarin-speaking customers
- Strong interpersonal communication skills to build rapport and support team collaboration
- Self-motivation to achieve sales targets and contribute to team success
- Professional appearance and positive attitude to create a welcoming environment for customers
