Key Responsibilities:
- Monitor and operate IBM i (AS400) systems to ensure optimal performance and availability
- Execute, monitor, and troubleshoot batch jobs and automated schedules using scheduling tools
- Ensure jobs run within defined SLAs and escalate issues promptly when deviations occur
- Perform daily operational tasks such as system checks, backups verification, and job restarts
- Respond to system alerts, incidents, and operational issues according to SOPs
- Coordinate with application, infrastructure, and support teams during incidents or maintenance activities
- Maintain and update operational documentation, run books, and shift handover reports
- Support planned system maintenance, upgrades, and disaster recovery activities
- Follow security, compliance, and change management procedures
- Provide shift coverage as required (including nights, weekends, or holidays, if applicable)
Required Qualifications & Skills:
- Basic understanding of batch processing, job dependencies, and scheduling calendars
- Working knowledge of IBM i / AS400 environment (job queues, subsystems, basic commands)
- Experience with job scheduling tools (e.g., Rocket-Zena, Control M, CA Workload Automation or similar)
- Familiarity with incident management and escalation procedures
- Willingness to work shifts and handle time critical operations
Preferred Qualifications (Nice to Have):
- At least 1-2 years of experience as a Computer Operator or similar IT operations role
- Experience in a data center or enterprise IT operations environment
- Basic scripting or automation knowledge (CL, shell scripts, etc.)
- Exposure to ITIL processes or operational best practices
- Certification or formal training in IBM i / AS400 or scheduling tools
To apply,simply click the Apply button or send your updated profile to [Confidential Information]
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.
