As a Barista at Ralph Lauren (Singapore) Pte Ltd, you will be responsible for providing exceptional customer service and crafting high-quality coffee and specialty beverages in a fast-paced, dynamic environment. This full-time role is based in the Central Region of Singapore.
What you'll be doing
- Have a comprehensive understanding of all the food and beverages served in the Caf.
- Always provide and maintain a high level of customer service standard.
- Build customer relations to create an elevated and hospitable Caf experience.
- Upselling and recommending menu items and/ or merchandise to customers.
- Maintain the environment of the Caf according to the Company's protocols and in-line with the food safety and hygiene standards.
- Prepare all Caf orders according to the Company's standards and maintaining the quality and consistency of the coffee.
- Regular maintenance and care of the coffee equipment to ensure cleanliness and functionality.
- Maintain the cleanliness and organization of the work area which includes but not limited to clearing, cleaning and washing.
- Regular checks on the inventory and stock level, replenishment and handling the delivery and receiving of stocks.
- Handle cashiering and processing of payments.
- Working collaboratively with other team members, proactively communicating regarding the Caf operations and sharing ideas to elevate the Caf experience.
- Support in any other Caf roles or assigned tasks, whenever required.
- All Baristas should maintain the same standards of producing every cup of coffee.
- Basic knowledge of bean origins, brewing techniques, grinding, calibrating, latte art skill.
What we're looking for
- Having previous experience as a Barista or in a similar capacity is preferred, but not required, as training will be provided.
- Having a passion for the coffee culture and coffee-making.
- Enjoy meeting and communicating with people and having the passion to work in a service line.
- High level of interpersonal and communication skills.
- Ability to work well both independently and as part of a team.
- Flexibility to work shift hours, weekends and Public Holidays.
Apply now to become our next Barista and join the Ralph Lauren (Singapore) Pte Ltd team!
