Bar Operations:
- Manage the day-to-day operations of the Bar, leading by example and alignment with our mission, vision, and values, and being accountable for their overall performance.
- Ensure upkeep of bar inventory stock, purchasing and ordering of products, and assessing business operations when inventory drops to a specified level.
- Solicits member feedback and identifies improvement goals to meet members needs, resolve problems, and generate new ideas for programs and services to maintain member satisfaction.
- Ensure all food and beverage items are prepared and presented in line with company standards.
- Maintain cleanliness and organization of the coffee station and surrounding areas.
People Management:
- Lead, supervise, and motivate a team of bar staff, ensuring consistent delivery of excellent customer service.
- Manage and coordinate vendor relationships including sourcing and shortlisting vendors.
Training and Development:
- Develop and conduct training for new and existing staff members, ensuring they are familiar with service standards and safety regulations.
- Review staff and business to ensure top operations and service standards are met.
- Provide coaching, feedback, and follow-through to drive morale, engagement, confidence, and high energy of the Bar team.
- Focusing on the innovation, testing, and improvement of coffee-related products and techniques.
