Responsibilities
- Manage and review fraud alerts
- Support the Cards Authorisation function
- Provide 24/7 fraud monitoring support
- Perform preliminary investigations into suspected fraud or scam cases
- Analyze data from confirmed fraud cases
- Handling of lost reporting calls, Scam/Fraud reporting calls and merchant calls
- Monitor, analyze, and investigate fraud alerts
- Conduct transaction verification and customer confirmation calls
- Handle customer-reported cases of unauthorized or suspicious transactions
- Respond promptly to urgent requests from business units
- Assist with ad-hoc duties as assigned
Requirements
- Minimum 1 year of experience in the Banking & Finance industry
Interested applicants please email your resume to [Confidential Information]
Megan Ng Su Ting (CEI: R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599
... We regret that only shortlisted candidates will be contacted.
