Company Overview / Employee Value Proposition
ChefLam's is a modern Sichuan restaurant that blends traditional flavors with contemporary culinary techniques. Founded in 2009, we are dedicated to preserving and innovating Sichuan culinary culture while offering an exceptional dining experience to our guests.
Job Summary
This hands-on Back Office Operations Executive role supports outlet operations by managing accurate financial records, disciplined workflows, and consistent follow-through. You will drive payment processing, reconciliation, HR and payroll support, and operational coordination to ensure smooth and efficient business functions.
Responsibilities
Finance Operations (Reconciliation & Payments)
- Compile and prepare weekly payment batches by gathering invoices, supporting documents, and payment lists for approval to ensure timely payments
- Perform reconciliation 2-3 times per week across POS, delivery platforms, cash, and bank-ins to identify and resolve variances promptly
- Coordinate accounts payable activities by following up with vendors and maintaining organized records and ledgers
HR & Payroll Support
- Manage recruitment logistics, onboarding and offboarding documentation, and maintain accurate staff records to support HR processes
- Consolidate roster, attendance, overtime, and leave data to prepare accurate payroll inputs in alignment with internal procedures
- Support administrative tasks related to pass/permit documentation and status tracking as required
Operations Support / Marketing Coordination
- Collaborate with the marketing team to execute in-store materials and campaigns, including posters, vouchers, and simple activations, while collecting outlet feedback and data
- Provide day-to-day administrative and operational support by ensuring proper filing of documents and adherence to established processes
Required competencies and certifications
- Proficient in office productivity to manage operational data and documentation accurately
- Strong attention to detail and consistent follow-through to maintain process discipline
- Effective communication skills to liaise clearly with staff, vendors, and customers in daily operations
Preferred competencies and qualifications
- 1-3 years of relevant experience in accounts, administration (AP, payments, reconciliation), and/or HR operations (payroll support, onboarding)
- Experience in F&B or retail sectors to better understand operational context
