Responsibilities
- Oversee operations across hybrid environments including cloud and on-premises infrastructure
- Manage enterprise platforms such as Windows Server, Active Directory, virtualization, and cloud services
- Lead cloud adoption and migration initiatives, ensuring seamless transition and minimal business disruption
- Ensure infrastructure reliability, performance, and security across systems
- Drive managed services operations with a focus on SLA adherence and service quality
- Manage day-to-day operations including incident resolution, escalation handling, and service continuity
- Lead major incident management and ensure timely resolution of critical issues
- Monitor system performance and implement improvements to enhance stability and efficiency
- Oversee data center operations, including backup, disaster recovery, and business continuity planning
- Manage system upgrades, patching, and lifecycle management of infrastructure components
- Ensure readiness and execution of DR drills and recovery procedures
- Support platform standardization and automation initiatives
- Lead infrastructure transformation, migration, and onboarding projects
- Define project scope, timelines, and deliverables aligned with business requirements
- Ensure smooth transition of services into operations with proper documentation and governance
- Collaborate with cross-functional teams for successful project execution
- Ensure adherence to ITIL processes including incident, problem, and change management
- Drive risk identification, mitigation planning, and compliance with security standards
- Support audit activities and implement corrective actions where required
- Maintain accurate documentation, reporting, and governance frameworks
- Lead and mentor large, multi-technology teams across geographies
- Act as the primary escalation point for technical and operational issues
- Build strong relationships with clients, stakeholders, and internal teams
- Provide regular updates, reports, and insights to leadership on service performance
- Drive service improvement initiatives and operational efficiencies
- Promote automation to reduce manual efforts and improve delivery speed
- Identify opportunities for optimization in infrastructure and service delivery
Requirements:
- 17+ years strong experience in IT Infrastructure & Data Center Operations
- Strong experience in Azure Cloud, AWS, and Hybrid Environments
- Solid experience in Windows Server, Active Directory, and Virtualization (VMware/Hyper-V)
- Experience in backup, disaster recovery, and high availability solutions
- Strong experience in ITIL processes and service management frameworks
- Experience in managing large-scale enterprise environments and global delivery models
- Hand on experience in Email Gateways and Identity Management
- Experience in DNS, DHCP
- Hands on experience in Security Tools
- Proven ability to lead technical teams and manage stakeholder relationships
- Preferred Certifications in Azure, AWS, or VMware
- Hand on experience in managed services or global delivery environments
- Experience in security, compliance, and audit frameworks
- Experience in Team management
If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.
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Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Eugene Then
[Confidential Information]
EA Registration Number: R22104742.
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)
