AVP, Operational Risk

Singlife is a leading homegrown financial services company,offering consumers a better way to financial freedom. Through innovative,technology-enabled solutions and a wide range of products and services,Singlife provides consumers control over their financial wellbeing at everystage of their lives.

In addition to a comprehensive suite of insurance plans,employee benefits, partnerships with financial adviser channels andbancassurance, Singlife offers investment and advisory solutions through itsGROW with Singlife platform. It also offers the Singlife Account, amobile-first insurance savings plan.

Singlife is the exclusive insurance provider for theMinistry of Defence, Ministry of Home Affairs and Public Officers GroupInsurance Scheme. Singlife is also an official signatory of the United NationsPrinciples for Sustainable Insurance and the United Nations-supportedPrinciples for Responsible Investment, affirming its commitment to finding abetter way to sustainability.

The merger of Aviva Singapore and Singlife was announced inSeptember 2020 and created one of the largest homegrown financial servicescompanies in Singapore in a deal valued at S$3.2 billion. It was the largestinsurance deal in Singapore at the time. Singlife was subsequently acquired bySumitomo Life in March 2024, one of Japan's leading life insurers, which valuedSinglife at S$4.6 billion, making the transaction one of the largest insurancedeals in Southeast Asia.

Role

Oversight of data governance and Artificial Intelligence(AI) Governance for Singlife Ltd and subsidiaries (Singlife Philippines, GROW,SFA and Propel).

Key Responsibilities

. Ensure management of data risk in compliancewith local regulatory requirements (e.g. PDPA, MAS) and relevant Group policiesand standards (e.g. Group Data Risk Management Policy).

. Support Data Owners in handling of critical databreach incidents.

. Prepare periodic risk reporting on data risksfor senior management (quarterly for Risk Committee) at the parent companylevel for the Singlife entities (Singlife Singapore, SFA, PIAS, NISL andSinglife Philippines). This also includes the review and challenge of theirreported positions, where necessary.

. Conduct training and refresher session toenhance staff knowledge and raise awareness.

. Lead the quarterly data risk forum to broadcastand communicate on emerging trends and data issues.

. Perform independent review of data risk andcontrol management, deep dive assessment of issues, risks exposures andeffectiveness of control design and implementation.

. Monitor BU's issues and action closuremanagement.

. Provide review and challenge on controlassessments pertaining to data and business operational risk.

. Perform review / update of Group policies andstandards pertaining to Data Risk and AI Risk to keep up with currentregulatory and business landscape.

. Provide data and operational risk advisory toBUs including involvement in key BU initiatives.

. Oversee data quality management, includingperiodic monitoring and reporting of scores, and remediation progress.

. Perform review of assessments including TPDPIA,DPIA for new initiatives or material changes ensuring data management risk isaddressed.

. Drive the successful renewal of Cross BorderPrivacy Rules (CBPR) yearly and Data Protection Trustmark (DPTM) every 3 years.

. Manage the risk acceptance process, includingupkeep of the risk acceptance register and consolidation of key details forsenior management noting

. Drive continuous enhancement of the AI riskgovernance framework to ensure it remains aligned with Singlife's AI use cases,applicable regulations, and industry best practices.

. Perform review of AI materiality assessments andvalidate that all required governance and control requirements have beensatisfied before implementation

. Ensure compliance with all applicable laws andregulations relating to the above functional activities.

Key Stakeholders

1.External:

. Auditors: External Auditors, where required

. Others: ISO Cert and IMDA

2. Internal:

. Chief Risk Officer

. Internal Auditors

. Various business units within Singlife Ltd

. Other Subsidiaries

Skills & Competencies

Experience

. 8+ years of experience in Operational Riskmanagement. Experience in Data Management advisory and AI governance would bean advantage.

. Knowledge of life and general insurance would bean advantage.

Education

. Academic: Bachelor's degree