AVP, Operation Project Management

• Collaborate with the stakeholders to enhance risk control frameworks through various projects.
• Act as a liaison between departments to facilitate discussions and briefings.
• Analyse operational incidents to identify root causes and lead discussions for solutions.
• Assist with ad-hoc assignments from management and monitor critical issues.
• Develop strategic plans and operational goals aligned with organizational objectives.
• Identify and implement process optimizations and efficiency enhancements.
• Assess operational risks and ensure compliance with regulatory requirements and internal policies.
• Organize discussions to build robust Business Continuity Plans (BCP) in line with guidelines.
• Foster a positive team environment that encourages professional growth.
• Collaborate with internal stakeholders to align operations with overall objectives.
• Utilize technology to enhance operational efficiency and customer experience.
• Ensure compliance with banking regulations and internal policies.
• Monitor KPIs and operational metrics to track performance and report to senior management.

Requirements:

• University graduate with relevant experience
• With at least 5 years of relevant experience in corporate/wholesale banking or Branch/ Back Office Operation
• Knowledge in particular banking operation process e.g.Trade Finance, Global Markets & Treasury, Payment,Loan
• Good communication and writing skills
• Good team player, possess good interpersonal skills, problem solver
• Positive personality, open to ideas and motivated, proactive, KAIZEN mindset
• Experience in business analytics and/or low/no code app development are welcomed