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Starhub

AVP - Head, ProdSys

Starhub
Singapore
12-15 Years
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Job Description

Role Mission

Lead the modernisation, governance, and optimisation of StarHub's enterprise productivity ecosystem to enable a high-performing, AI-augmented digital workplace.

Accountabilities

  • Own the enterprise productivity systems strategy and roadmap.
  • Govern collaboration and workflow platforms for security, interoperability, and adoption.
  • Drive AI-enabled productivity innovation across the organisation.
  • Establish and manage enterprise-wide governance and a scalable support model.
  • Ensure alignment of people, processes, and technology across all productivity initiatives.

Responsibilities


  • Execute the productivity systems roadmap aligned to business priorities.
  • Govern platform standards, usage policies, integrations, and licensing.
  • Lead integration and modernisation of collaboration platforms for a unified digital experience.
  • Drive AI-enabled use cases to enhance workflow automation and knowledge discovery.
  • Rationalise tools and optimise total cost of ownership.
  • Build and manage a support model aligned with BTS and CASE frameworks.
  • Define and track SLAs, KPIs, and operational performance metrics.
  • Lead change management, user enablement, training, and adoption initiatives.
  • Partner with HR, Communications, Security, IAM, and EUC to ensure compliance and alignment.
  • Manage vendor relationships, contracts, and licensing strategy.
  • Mentor teams and foster a culture of innovation and continuous improvement.

Areas of Impact

  • Enterprise-wide productivity, collaboration, and employee experience.
  • Technology investment decisions and platform governance.
  • Cross-functional alignment with BTS, HR, Security, IAM, EUC, Communications, and business units.
  • Vendor ecosystem performance and tool lifecycle optimisation.
  • Acceleration of digital workplace transformation and AI-enabled ways of working.

Ideal Track Record

  • 12–15 years in enterprise technology, digital workplace, or productivity platform leadership.
  • Proven success managing or transforming large-scale collaboration ecosystems.
  • Demonstrated experience implementing AI-enabled productivity capabilities.
  • Strong vendor management and enterprise service delivery background.
  • Experience driving productivity transformation in complex organisations.




More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Enterprise Technology
Employment Type:
Full time

About Company

Starhub

Job ID: 147810993

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Last Updated: 21-05-2026 00:07:57 AM
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