AVP – Client Services/Trade Platform Support

The Edge Partnership

Singapore

3-5 Years

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Posted a month ago
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Job Description

Our client is a non - banking company in financial services with Global presence who offer a range of trading services and solutions. They are seeking an AVP - Client Services/Trade Platform Support to lead a team.

Please contact Chezereen Williams by emailing your cv directly in word format with job reference no JOB- 16072 to [Confidential Information]

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days, we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R24121355

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Key responsibilities

Set up and manage Trade management system users, trading limits, and client access, including onboarding via exchanges, FIX, APIs, or sponsored access
Provide first-line support to the trading desks and clients for trading system and access issues.
Coordinate with technology vendors to resolve system issues and support enhancements and implementations.
Automate reports and controls, monitor trading system alerts, log support queries, and assist Risk and Compliance teams on trading-related matters
Lead and optimize team workflows by designing compliant processes, identifying improvements, managing change and escalations, and driving strong team performance.

Role requirements

Relevant degree or qualification with 3+ years experience in derivatives trading platforms and access, with team leadership.
Strong understanding of risk, controls, and the ability to work independently while managing multiple priorities and deadlines.
Excellent analytical, communication, and collaboration skills, with a proactive mindset to drive change.
Ability to drive change and work closely with global heads on key initiatives.