Company Overview
- The client is an automotive parts and workshop company with over 10 years of experience, offering a fair, transparent, and engaging work environment for individuals seeking a holistic automotive career.
Job Summary
We are seeking a motivated and responsible Automotive Repair Shop Supervisor to oversee daily workshop operations, coordinate repair activities, support customer service, and ensure efficient, safe maintenance and repair work.
Responsibilities
- Oversee and coordinate daily workshop operations to maintain smooth workflow and operational efficiency
- Schedule and monitor vehicle repair and servicing jobs to ensure timely completion
- Communicate repair progress, quotations, and service recommendations clearly to customers
- Collaborate with technicians to support troubleshooting and technical discussions for effective repairs
- Prepare accurate quotations, invoices, and service documentation to support billing and record-keeping
- Manage parts ordering and inventory to ensure availability and minimize delays
- Enforce workplace safety and housekeeping standards to maintain a safe working environment
- Handle customer feedback professionally and resolve issues promptly to enhance customer satisfaction
- Coordinate motor accident reporting, repair scheduling, and insurance claims processing efficiently
- Liaise with insurers, surveyors, and related parties to facilitate smooth accident claim cases
Required competencies and certifications
- Experience in automotive workshop operations, service advisory, or workshop management
- Proven experience handling motor accident claims and insurance repair procedures
- Basic knowledge of vehicle repair and maintenance processes
- Strong communication and interpersonal skills to engage customers and team members effectively
- Ability to work independently and manage multiple tasks with organization and responsibility
Preferred competencies and qualifications
- Familiarity with workshop management systems to improve operational tracking and reporting
Other Information
Working Hours
- Monday to Saturday, 9AM to 6PM
Salary & Benefits
- Monthly Salary: $3400
- Annual leave and medical benefits as per company policy
Interested applicants are welcome to apply with their resume and relevant work experience.
