Auto Loans Client Service Executive

We are looking for a driven and relationship-focused individual to join our team in a Client Servicing and Account Management role. This is a client-facing position focused on building and maintaining strong business relationships with our key partners (specifically car dealers). You will play a critical role in nurturing these partnerships, ensuring seamless coordination, and driving business growth through excellent service and support.

Why Join Us

• Earn a basic salary and be entitled to commissions at no cap! The sky is your limit!

• Work alongside car dealers and finance partners, gaining exposure in a fast-paced and rewarding industry

• Backed by a reputable brand with diversified businesses across automotive and finance sectors

• We value relationships, we believe in building trust, not just transactions

• Able to service various types of car dealers to hone existing skills for personal development

• Family-like working environment with high retention rate for both employees and happy customers

Job Objective:

You will be playing a Client Servicing, Account Management role whose duties include both building strong business relationships with clients (car dealers) and helping with the backend processing of their transactions.

Core Responsibilities:

• Conduct ongoing account management and client engagement

• Perform brief KYC checks on newly onboarded dealers

• Foster strong relationships with dealers/referrers to promote business transactions

• Cross-sell products and services from Dickson Group

• Educate and assist dealers with workflow for submissions to ensure seamless disbursement

• Monitor approval statuses and handle negotiation requests and feedback

• Build relationship with bankers and work closely with them so as to keep abreast of latest guidelines

Job Requirements:

• Minimum GCE O Level or equivalent

• Proficient in Microsoft Office

• Strong interpersonal and communication skills

• Able to work independently in a fast-paced environment

• Good time management skills to meet reporting deadlines

• Ability to identify and effectively solve problems

• Flexible, friendly, helpful nature and a team player

• At least 1-year experience in the client servicing and processing role (automotive industry experience is an added advantage!)