Authoriser (Officer, Cards Authorisation)

DCS Card Centre is an innovative and forward-looking payments fintech firm that provides value-added card services with the most advanced technology to our customers and partners.

We offer attractive remuneration packages and reward schemes, and invite talented individuals to join our big family.

We believe in empowering our people with opportunities to grow and to take charge of their career paths.

Overview

• Positive work environment
• Training provided
• Growing company
• Central office location in Bugis

Authoriser

• Working hours: Different shifts available

Responsibilities

• Provide positive experience to cardholders
• Answer phone calls -- assist cardholders in their queries on their card accounts
• Handle Lost/Stolen reports
• Transaction Monitoring on unusual spending patterns
• In fraud monitoring - Verification with cardholders on suspicious transaction alerted by incident alerts
• Other ad hoc admin work that may be assigned

Requirements

• Minimum N or O levels
• Bilingual to liaise with customers
• Computer literate preferably
• A team player, able to work independently with minimum supervision and to withstand work pressure
• Able to do (paid) overtime, weekends and on public holidays when required

To expedite your application, please forward your CV to [Confidential Information], indicating your last drawn salary, expected salary and notice period/available date.

We regret that only shortlisted candidates will be contacted.