Associate Tea Master (Studio)

About the Role

Step inside and the city falls away. You enter a house of rooms unlike any other; part gallery, part salon, part bar. Heritage is the fabric of every space: from the long communal table in the main hall to intimate chambers that echo the mansion's layered past. Each room tells its own story, of tea and textiles, journeys and remedies, yet together they weave one society. Behind this house of spirits, seasonal ingredients meet global traditions, crafted into vessels by skilled ceramicists. Guests move from chamber to chamber, discovering shifting moods of conversation, music, and ritual. This is a place to drink well, but also to belong, where every visit feels connected to the past yet alive in the present, evolving with each season and collaboration.

Every gathering is a weave of moments, places, and people.

Within this house of quiet ritual and refined detail, the tea studio offers a moment of stillness – where time slows and every gesture carries meaning. As an Associate Tea Master, you support the flow of this experience, assisting in the preparation and presentation of teas with precision, care, and intention. From maintaining the rhythm of traditional tea ceremonies to anticipating the unspoken needs of guests, your role is both attentive and discreet. You help uphold the studio's sense of calm and beauty – ensuring every element, from tea to tableware, is thoughtfully curated.

This is a role for those who appreciate subtlety and discipline, and who find purpose in creating a serene, immersive experience through quiet excellence.

This position as an Associate Tea Master will report to Tea Master (Studio).

Responsibilities

• Prepare a variety of hot and cold specialty teas according to standardized brewing protocols, focusing on precise temperature and timing.
• Serve as the primary assistant during traditional tea ceremonies, ensuring a discreet flow of tea-ware and seamless water replenishment.
• Ensure all beverages and dessert are served with elegance, maintaining the aesthetic standards of a premium tea studio.
• Provide high-touch hospitality, anticipating guest needs before they are voiced.
• Assist in welcoming guests and providing basic insights into the tea selections and the significance of the tea ceremony.
• Maintain the tranquillity and cleanliness of the tea studio, ensuring a serene environment for all visitors.
• Coordinate the tea stage and studio displays, maintaining the highest standards in the care and arrangement of delicate porcelain and artisanal tea-ware.
• Monitor tea leaf stock and essential supplies, ensure proper storage to maintain the freshness and aroma of the teas.
• Strict adherence to food safety and hygiene guidelines, ensuring all equipment is sanitized and the studio remains pristine.

Requirements

• Minimum 2 years of experience in luxury hospitality, fine dining, or a premium service environment
• Strong interest in traditional tea culture, with a willingness to learn and be trained in tea ceremony practices and etiquette
• Excellent interpersonal skills with the ability to engage guests in a warm and professional manner
• Knowledge of food safety and hygiene (WSQ Food Safety Level 1 is an advantage)
• Comfortable representing and performing traditional tea ceremonies as part of the role's service requirements
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gyutan-Tan Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.