Associate Service Engineer

Salary

2,400 SGD 2,400 SGD

Industry

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Job Description

Our client is a leading global technology company. They are seeking an Associate Service Engineer to support the maintenance and operation of critical video management and system infrastructure.

Responsibilities
- Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
- Maintain critical systems to ensure service uptime and meet operational performance targets
- Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
- Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
- Identify, report and address work discrepancies, defects and inconsistencies
- Generate and submit daily maintenance reports
- Perform basic system and network troubleshooting
- Any other tasks and duties as directed by the supervisory personnel or Management .

Requirement

Requirements & Preferences

(Must)
- Minimum NITEC qualification in IT or a related discipline
- Willing to work on a 12-hour rotating shift schedule under a 4-day workweek arrangement
- Good documentation, communication, and presentation skills
- Proficiency in Microsoft Office productivity tools
- Basic knowledge of Windows Server environments and Milestone VMS troubleshooting
- Basic understanding of Local Area Networking (LAN), including switch configuration and VLAN concepts

English Level

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Other Language

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Benefit

What you will receive
- Variable Bonus (based on company and individual performance)
- Annual Leave: 12 days
- Medical Benefits
- Shift & Attendance Allowance (approximately $400+/- per month)

Working Hour

08:30 17:30

Holiday

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Job Function