Associate/Senior Associate (Records Management)

Job Purpose

We seek an energetic and dynamic individual to support the development and maintenance of A.STARs document archive, ensuring timely access to information and the development of a robust knowledge base, while supporting the implementation and maintenance of records management systems that comply with statutory requirements, organizational policies, and IM4L standards.

Job Responsibilities

. Organise, classify, and maintain records in all formats in accordance with A.STAR policies and SOPs as well as IM4L and other relevant regulatory compliance standards.

. Facilitate timely retrieval of records and ensure proper access controls are in place.

. Assist in monitoring adherence to records management policies, regulations, and retention schedules.

. Ensure accuracy and completeness of records through regular audits and updates.

. Provide administrative and operational support for records-related initiatives, including digitisation and system upgrades, billing and invoicing, outreach and engagement, etc.

. Respond to internal requests for information promptly and professionally.

Requirements

. Minimum Diploma in Information Management, Library Science, Business Administration, or a related discipline applicants from other disciplines and fresh graduates are also welcome to apply as comprehensive training will be provided.

. At least 12 years of experience in records management, information governance, or administrative support (fresh graduates with relevant internship experience may be considered).

. Ensures accuracy in record classification and data entry for records of all formats i.e. digital physical, media, audio, etc.

. Understands and applies IM4L as well as all other relevant statutory and regulatory requirements.

. Ability to structure and categorise records for easy retrieval.

. Comfortable with electronic records management systems and MS Office.

. Clear and professional interaction with customers and stakeholders.

. Handles confidential information responsibly.

. Collaborates effectively with colleagues and supports team goals.

. Responds positively to changes in processes and technology.