About the Team:
The Compliance and Risk Management team ensures that Shopee complies with applicable regulations and is primed for success with the right checks and balances while safeguarding the interests of our stakeholders in an inclusive and sustainable digital ecosystem. The team manages potential risks to the company's operations and reputation through risk assessments, internal fraud control, employee training as well as the implementation of information technology policy and cyber security tools.
Job Description:
- Analyse large datasets to identify fraud patterns, anomalies, and emerging internal fraud risks, and translate insights into actionable detection rules and controls
- Monitor fraud alerts, trends and key metrics (e.g. detection effectiveness, case outcomes) through dashboards and reporting
- Support investigations through data analysis, evidence gathering, and hypothesis testing
- Conduct root cause analysis by linking data signals with underlying business processes and identifying control gaps
- Partner with cross-functional teams (e.g. operations, product, business intelligence) to enhance detection capabilities and close control gaps
- Recommend and support scalable improvements to fraud detection and monitoring, balancing effectiveness and operational efficiency
- Identify opportunities to enhance detection logic, workflows and automation
- Travel up to 30% travel to support investigations, stakeholder engagement, process understanding and on ground reviews where required
- Other ad-hoc duties as assigned
Requirements:
- Bachelor's degree in Business Administration, Business Analytics, Economics, Finance, Accounting, Statistics, Mathematics, Information Systems, Computer Science, or any other relevant quantitative or business-related discipline
- At least 1 year of experience in fraud detection, risk analytics, operations risk or similar roles preferred
- Proficiency in SQL / Python, familiarity with generative AI tool is a plus
- Strong analytical skills with experience working with large datasets to identify trends, anomalies and insights
- Ability to bridge data insights with operational or business processes
- Self starter with strong ownership, ability to proactively manage project progress to achieve business goals
- Ability to thrive in a dynamic and collaborative environment
- Experience in tech, e-commerce or platform businesses is a plus
