Working at Watlow
Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as our solutions enrich the lives of people everywhere. We have been providing breakthrough thermal solutions for over 100 years!
Position Summary
- Schedules and coordinates the flow of work within or between departments to facilitate or expedite production. Provide support and serve as inside liaison for customers and sales agents.
- Preparing build plan and production schedule for customer orders and inventory replenishment for safety and consignment stocks.
Functional Contribution (Contribution Matrix)
- Uses judgment to know when to refer issues to others.
- Recommends and implements solutions within designated area of responsibility.
- Technical troubleshooting of process, equipment, and product.
- Contribute in problem solving activities.
- Understand the processes and knowledge in tools and techniques and can apply them in multiple work areas and has the ability to train others on specific skills.
- Uses resources to learn the business.
- Facilitates and coach's others.
- Identifies ways to reduce waste and improve business processes.
- Transfers knowledge from one situation to the next situation.
- Demonstrates approachability and openness.
- Establishes credibility.
- Demonstrates excellent interpersonal listening and communication capabilities.
- Uses the Watlow Business System to achieve results.
- Demonstrating the WW Leader Behaviors.
Skills, Abilities and Mastery (Responsibility Matrix)
Delivery:
- Plan and coordinate physical movement of materials, parts, finished goods, and information to ensure optimization of cost and service level.
- Schedules and coordinates the flow of work within or between departments to facilitate or expedite production.
- Distributes work orders to departments denoting number, type and proposed completion date.
- Complies reports on progress of work and machine, tool and equipment failures to inform on production delays.
- Delivers continuous improvement through participation in Lean kaizen events.
Business Partner:
- Confers with department Team Leaders, customer service, designers, engineering and marketing to determine progress of work and to provide information on changes in processing methods.
- Develops strong relationships and provides effective communication, prioritization, and alignment across value streams, sites, business units, and functions.
- Demonstrates capability for engaging with external business partners to provide seamless linkage of supply chain processes.
- Works with Purchasing to ensure material availability for all raw and assembled goods required to meet the Master Production Schedule.
- Serves as inside liaison between production, purchasing, and customer service.
Center of Expertise (COE)
- Demonstrates capabilities in material management, Material Requirements Planning (MRP), pull systems, flow, and the implementation of lean concepts.
- High attention to detail, follow up and attention to customer service.
- Excellent customer service, interpersonal, organizational, and communication skills.
- Bronze Lean certified.
- Proficient in Excel and other Microsoft Office tools.
- Usage of MRP system (e.g. Oracle, SAP).
- Team player, able to work with cross functional team.
- Excellent negotiation and problem-solving skills.
- Possess exceptional conflict resolution skills and is adept at dealing with situations involving conflict.
Education, Experience and Certification Requirements:
- Diploma or preferred Advanced Diploma or bachelor's degree in supply chain management or manufacturing.
- Worked in manufacturing industry, especially from Semi equipment, contract manufacturer or general manufacturing as planner role with related 2 years experience.
- Open to Singapore Citizens or Permanent Residents.
- Must be willing to work at Watlow Singapore Office - Address: 20 Kian Teck Lane, 4th Level Singapore 627854.
Our corporate values guide us uncompromisingly to always do the right thing, continually learn and improve, respect everyone, and lead with service and humility.
