Brief Summary
Join our dynamic team as an Associate, where you will play a crucial role in supporting essential sales and operations functions while ensuring exceptional customer service.
Responsibilities
- Process sales orders and quotations while coordinating delivery schedules. Review L/C terms and conditions, providing necessary amendment advice. Arrange and coordinate shipments, liaising with third-party logistics and warehouse partners. Prepare shipping documentation, including invoices and packing lists. Monitor shipments and address any delivery issues promptly. Maintain effective communication with internal and external stakeholders regarding order statuses and delivery updates. Manage inquiries related to orders and shipments efficiently. Provide general administrative support and undertake additional tasks as required.
Requirements
- Bachelor's degree or equivalent experience. 1-3 years of experience in sales coordination, logistics, or operations support is preferred. Familiarity with shipping processes and documentation is advantageous. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficient in Microsoft Office applications (Excel, Word, Outlook). Experience with ERP systems, such as SAP, is a plus.
