Associate, Human Resources (Education Services) (1-Year Contract)

JOB SUMMARY
You will support your assigned business unit(s) in recruitment & selection, retention and employee relations, as well as onboarding and offboarding. You will also assist the Team Lead with operational duties and any other assigned tasks.

JOB RESPONSIBILITIES

• Work closely with internal and external stakeholders to provide HR support for the assigned business unit(s).

• Suggest, develop and implement effective recruitment strategies, channels and outreach efforts.

• Manage the full-cycle recruitment, selection and onboarding processes.

• Discuss and coordinate employee confirmation, transfer, re-designation, conversion, renewal and re-employment with stakeholders and staff to ensure smooth transition to the next milestone or new position.

• Manage all work pass matters (applications, renewals, cancellations, medical examinations etc.) in accordance with regulatory requirements.

• Partner with line managers to address employee concerns, grievances, performance issues and disciplinary matters.

• Handle employee offboarding, including exit interviews, clearance, and administrative matters, ensuring a professional and supportive exit experience.

• Prepare, update, and maintain HR reports and data to support decision-making.

• Ensure accurate, up-to-date HR documentation and records, including maintaining high data accuracy in the HRIS, in accordance with organisational policies and standards.

• Collaborate closely with the Compensation & Benefits and Learning & Development teams within the department to support and facilitate the smooth execution of related HR functions.

• Participate in continuous improvement efforts for HR processes, workflows, and service delivery.

• Contribute to cross-functional projects and other ad-hoc initiatives as assigned by Management.

JOB REQUIREMENTS

• Minimum Diploma in Human Resource Management, Business Administration, or a related discipline with 2 to 3 years of relevant experience in a similar HR role.

• Well-versed with local employment legislation and industry HR practices.

• Strong interpersonal skills with the ability to build trust and rapport with staff at all levels.

• Able to work independently and being a team player.

• Proactive, organised, and able to handle confidential information with discretion.