Ensure timely processing of medical reports and related requests in accordance with set guidelines and procedures
Responsible and accountable for all monetary transactions pertaining to the processing of these request
Monitor and track completion of the required reports and liaise with clinical departments and patients / customers to facilitate the completion of the requests
Attend to public enquiries through email and phone. Reply to emails and follow through on online services within the stipulated timeframe
Attend to walk-in patients enquiries and assist with their medical report applications. Assist with logistics such as mail dispatch and collection, and update records status in the relevant system accordingly
Any other duties assigned from time to time
Working hours:
Monday to Thursday: 8.30am - 6.00pm
Friday: 8.30am - 5.30pm
Requirements:
Minimum GCE O/A'Level, or ITE Certificates in any general discipline
Candidates without relevant experience are welcome to apply as on-the-job training will be provided
Knowledgeable with Microsoft Office and computer literacy