Overview
The job holder is responsible to provide operational and administrative support to Senior Nursing Officers / Nursing Officers and Ops & Admin Manager in NUH Operating Theatre.
Key Responsibilities
Billing and charging matters
- Verify daily surgical charges promptly to ensure accuracy and proper interfacing with the billing system
- Follow up with vendors, nurses, clinicians, and other stakeholders on charging issues
- Liaise with patients or the business office on billing matters
- Maintain charge forms and charge codes in corporate system
Procurement and management of OT supplies and equipment
- Assist with procurement of CAPEX and OPEX items, including OT supplies, equipment, and services
- Manage the end-to-end procurement process, including obtaining quotations, raising purchase requests, arranging deliveries, and processing invoices and delivery orders
- Collaborate with MMD and vendors on inventory management for stock and non-stock items
- Monitor consumption rates, contract balances, and coordinate projections, top-ups, or purchase order extensions
- Support tracking of CAPEX and OPEX utilisation within the assigned area
- Requisite, control and maintain utilisation of office supplies in the assigned area
Other administrative matters pertaining to the OT
- Support nursing staff with daily staff roster and prepare final OT lists for the Nurse Manager-in-charge
- Assist in addressing patient feedback where required
- Manage locker assignments and reset unused lockers in staff changing rooms
- Compile statistics and reports for cost containment and process improvement initiatives
- Conduct monthly inventory checks of OT supplies (e.g. gowns, head covers, footwear, stationery, and pantry items).
- Perform any other duties as assigned by the Reporting Officer
Key Requirements
- Diploma from a recognised institution
- At least two years of relevant administrative or clerical experience, preferably in the healthcare sector
- Good interpersonal and communication skills
- Proficient in Microsoft Office applications
- Proactive, self-motivated, and possesses a positive can-do attitude
- Results-driven with a strong sense of accountability
- Highly adaptable, with the ability to perform effectively in dynamic and fast-paced team environments
- Able to multitask, work independently, and collaborate effectively as part of a team
- Service-oriented and customer-focused
- Demonstrates sound decision-making ability
