Institution: Institute of Mental Health
Family Group: Ancillary
Position:
Associate Executive, Business Office (6 month Contract, Convertible to Perm)
Department:
Business Office
Join us in Adding Years of Healthy Life Through Life-Changing Careers, Where Passion Meets Purpose. Make a meaningful difference whilst growing in a supportive environment that nurtures your wellbeing and career aspirations
Job Description
Support the day-to-day operations of the Business Office and help keep things running smoothly.
Job Responsibilities
- Keep the numbers in order – track payment statuses, prepare simple reports, and review clinic handover reports so statements, receipts, and any discrepancies are properly accounted for.
- Validate funding claims – support the operational validation of funding claims submissions to ensure accuracy and timely processing.
- Guide patients through their bills – explain their financial responsibilities, set up manageable payment plans, and help create and manage their accounts.
- Connect the dots – coordinate with clinics, wards, and emergency services so patients get timely support with their bills.
- Help us improve – take part in user acceptance testing (UAT) for system upgrades, and provide counter coverage and support as a backup when needed.
If you're warm, detail-oriented, and enjoy helping people, we'd love to have you on board!
Requirements
Competency
- Service-oriented and confident, with a genuine passion for helping others
- Good communication and interpersonal skills
- Basic accounting knowledge
Educational And Professional Requirements
- Diploma holder with knowledge about account receivables
- Proficient in Microsoft Office applications.
About IMH
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
