Associate Director, Supply Chain Excellence and Network Optimisation

Role Purpose

Lead the design, optimisation, and digitalisation of FairPrice's future-state supply chain network by integrating Network Design, Supply Chain Systems, Automation & Engineering, and the HORIZON Transformation Program. The role is accountable for translating strategic business ambitions into scalable supply chain capabilities, operating models, technology platforms, and automation solutions.

________________________________

Key Responsibilities

1. Supply Chain Excellence Program

• Lead the innovation program and its portfolio of strategic initiatives.

• Establish program governance, strategic roadmap, business case realization, and executive stakeholder alignment.

• Drive cross-functional transformation initiatives across Supply Chain, Operations, Commercial, Finance, and Technology teams.

2. Network Design & Supply Chain Strategy

• Own the development and continuous refresh of FairPrice's supply chain network blueprint.

• Lead network optimization across ambient, fresh, eCommerce, and omnichannel operations.

• Develop future-state operating models, capacity strategies, and network investment plans to support business growth.

3. Supply Chain Systems & Digitalisation

• Define and govern the strategic roadmap for WMS, TMS, and supply chain digital platforms.

• Drive adoption of automation, analytics, AI, optimization engines, and digital solutions across the supply chain.

• Ensure technology investments deliver measurable business value and operational performance improvements.

4. Warehouse Automation System

• Lead automation strategy, engineering governance, and technology innovation across warehouses and fulfilment operations.

• Drive the evaluation, deployment, and lifecycle management of automation solutions, robotics, MHE/MHS systems, and future technologies.

• Ensure automation assets achieve targeted performance, reliability, and ROI outcomes.

5. Executive Leadership & Capability Building

• Act as the strategic deputy to the Head of Supply Chain Strategy & Development.

• Lead multidisciplinary teams across Network Design, HORIZON PMO, AMD, and Supply Chain Systems.

• Build organizational capability, succession pipelines, and high-performing teams capable of delivering long-term transformation objectives.

• Represent Supply Chain Excellence in LT, Steering Committee, and Board-level engagements as required.

________________________________

Success Measures

• Successful delivery of program milestones and business outcomes.

• Achievement of approved network, automation, and technology investment benefits.

• Future-state network and operating model readiness.

• Stable and scalable WMS, TMS, and digital platform capabilities.

• Automation performance, reliability, and utilization targets achieved.

• Strong stakeholder confidence and a high-performing transformation organization.