Description
Excellence
- Meet or exceed WTW performance standards for financial management, client relationship management and work quality.
- Project manage the work of other associates in a way that ensures profitable revenue for WTW, associate engagement and development, and high client satisfaction
- Contribute to building an employer of choice culture and teams that consist of top performing associates committed to client satisfaction, teamwork & excellence in all that is done
- Be a positive role model of Willis Towers Watson values
Industry Growth and Account Management
- Develop deep understanding of industry-specific reward trends to facilitate broader client conversations
- Drive growth of industry survey database through upselling RDI products and cross-selling across practices
- Lead survey launch and result-sharing sessions with client and industry groups
- Serves as subject matter expert on RDI offering(s)
- Manages mid-sized multinational accounts and domestic TMOs
- Responsible for securing and renewing participation and orders from a large portfolio of assigned accounts
- Plan and deliver annual Data Services reports, ensuring the report quality and timely delivery
- Share insights through knowledge sharing sessions or contribute to professional publications
Consulting Projects Delivery
- Supports large-scale consulting projects
- Independently manage smaller consulting projects
- Contribute to reward solution projects through continuous professional development
- Apply industry and compensation expertise to deliver tailored client solutions
- Proactively identify client needs to generate new business opportunities
People
- Lead a team of associates, managing experienced talent, and facilitating the development of less experienced associates through coaching and mentoring.
- Contribute to building an employer of choice culture that consists of top performing associates committed to client satisfaction, teamwork & excellence in all that is done
Qualifications
An ideal candidate should combine strong analytical capabilities with business acumen and client engagement skills. He/She should meet the following criteria:
Education- Bachelor's degree or above in a relevant field, such as:
- Mathematics, Statistics, Business Administration, Finance, Human Resources, Economics, Industrial-Organizational Psychology, Sociology, Data Science or Applied Analytics
- Advanced degrees (e.g., MBA, Master's in HR, Economics, or Analytics) are a plus
Professional Experience
- Minimum 15 years of relevant work experience in human resources, data analysis, Compensation & Benefits, Survey Research, Management Consulting or a related field
Technical & Analytical Skills
- Solid understanding of statistical methods, data analysis, data interpretation, insight generation, and presentation
- Proficiency in Microsoft Excel, Word, PowerPoint, Python and other data analysis programs
- Ability to produce high-quality written deliverables, including business reports or proposals
- Strong attention to details and accuracy in data handling and analysis
Communication & Collaboration
- Excellent written and verbal communication skills in English and Mandarin
- Ability to present ideas clearly, logically, and persuasively
- Comfortable interacting with clients and stakeholders at all levels
- Demonstrates initiative, ownership, and a collaborative mindset
- Strong interest in building a long-term career in the consulting profession
Resilience & Mindset
- Demonstrate a positive and solution-oriented mindset, especially when facing setbacks or ambiguity
- Able to quick recover from challenges and maintain focus under pressure
- Capable of managing high workloads and fast-paced environments while maintaining personal well-being and productivity
Equal Opportunity Employer 
