What the day will look like
Associate Consultant to undertake the following activities in the SEA region:
- Work closely with Financial Services clients.
- Onboard clients to the survey platform, providing participation support, including undertaking job matching, sales/account renewals, platform training and orientation to client, responding to client queries on our participation processes and other account management activities.
- Develop and deliver high-quality, bespoke, and effective solutions to meet client needs including incentive compensation analysis and program design.
- Design and draft presentations, arrange and deliver sessions to share content related to rewards trends in the market with key clients.
- Develop project plans and manage projects/modules independently while ensuring quality and timeliness targets are met.
- Build strong and positive relationships across client teams, present solutions and recommendations independently to internal colleagues and external clients.
- Develop and maintain positive client relations through regular and proactive communications.
- Recognize, understand and translate client questions, comments and requests into potential opportunities for supplemental report sales or consulting assignments.
- Undertake client data review prior to the submission or reporting of the quarterly reports.
- Share experiences, knowledge and skills with other colleagues within Data Solutions and the broader Talent Solutions team
- Complete additional rewards projects independently or as part of a team.
- Support senior consultants the request for proposal (RFP) process for small to medium-sized proposals, participate in writing large, cross-practice proposals, and collaborate with other colleagues across different solution lines to develop and propose innovative client solutions and recommendations.
Skills and experience that will lead to success
- 4+ years of humanresources, account management, compensation survey management, client servicing or other related industry experience. Some experience in working with/within Financial Services organisations would be critical.
- Ability to work as an integral part of a team, fostering teamwork and cultivating relationships, as well as work independently or with minimal direction
- Must be a motivated self-starter who is well organized with the ability to multi-task.
- Organization skills and detail oriented. Attention to detail is crucial.
- Articulate and possess excellent command in written & spoken English.
- Strong interpersonal communication and presentation skills, both verbal and written
- Proficient in Microsoft Office, Excel (macros a plus) and Word. PowerPoint, Excel macros and Access experience a plus.
- Candidates with less experience will be considered as Senior Analyst
