About GlobalFoundries
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets For more information, visit www.globalfoundries.com
Introduction
Provide Level 1 CIM Operations Support to End Users; trouble-shoot and resolve CIM related issues following SOPs.
Your Job
Perform shift duties to support CIM Applications & Users
Provide Level 1 Support, trouble shoot & resolve CIM related issues following SOPs; Applications include MES, CMMS, RMS, SPC, FDC and EI
Proactively monitor status, availability and performance trends of CIM Applications and Servers
Detect and respond to issues promptly
Log and categorize all issues timely and accurately
Responsible for timely and concise shift pass down and follow up
Escalate to Level 2 Support (CIM Engineers) or IT following escalation procedure
Attend to assigned CIM Work Requests
User Account Management
CIM Terminals/PC Management (Setup/Install, Inventory Control, simple repair)
Roll out new or enhanced Equipment Interface (EI)
Perform acceptance tests for CIM enhancements
Senior Associate Engineer apart from above task
Able to coordinate a team of CIM AEs to complete more complex CIM Work Requests - Act as buddy for new CIM AEs
Able to make minor EI code changes/simple enhancements
Participate in CIM projects
Other Responsibilities: Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs Required
Qualifications
Diploma in Electrical & Electronics Engineering, Computer & Communications Engineering, Computer or Applied Science or related fields.
1 to 2 years relevant experience in a high-tech manufacturing environment
Good interpersonal and communication skills.
Good team player.
Good analytical and problem-solving skills and strong sense of urgency.
Preferred Qualifications
- Diploma in Electrical & Electronics Engineering, Computer & Communications Engineering, Computer or Applied Science or related fields.
GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.
Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia
