Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment solutions through its dollarDEX and Navigator platforms. The mobile-first Singlife Account with a Singlife Debit Card allows customers to save, spend, earn and be insured all in one app.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance, affirming its commitment to finding a better way to sustainability.
First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.
Purpose of the role
Subject matter expert in technical underwriting, particularly in the space of large sum assured applications and preliminary underwriting enquiries
Key Responsibilties
- Underwrite life, health, and high net worth insurance applications in accordance with Singlifes philosophy, risk culture and guidelines.
- Work with Actuary, Distribution, Reinsurers, and other parties in handling of large sum assured applications or when facultative arrangement is required.
- Maintain high level of service quality for a positive customer experience and achieve Net Promoter Score. Provide any necessary support to Distribution channels and maintain positive relationship with partner firms.
- Perform underwriting risk assessment on non-disclosure, post-claims underwriting, reinstatement, review of substandard terms and additional of riders on in forced policies.
- Coach and develop fellow underwriters and relevant team members in technical underwriting and other relevant skillsets for lateral development and improving servicing quality.
- Support ad hoc projects and tasks in relation to strengthen underwriting quality control, governance, customer experience, efficiency gain & automation etc
- Ensure compliance with regulatory and risk management controls, corporate policies, procedures, and underwriting guidelines.
Key Decision within the Role
Provide underwriting outcome on applications and policies within your authority limits
Team
May lead 1-2 junior underwriters
Requirements
- Minimally 5 years of life and health underwriting experience with underwriting authority limit of S$2Mil. Preferably with experience in high net worth segment.
- Demonstrate strong organizational, communication, analytics & problem-solving skills. Adopt human-centered mindset prioritizing superior customer experience in the course of work.
- Flexible and agile in adapting to constant changes in a dynamic environment, provide direction in steering product squad and prioritization to align with the latest changes.
- Good understanding of the regulatory aspects of life, health and investment linked insurance industry .
- Bachelors degree
If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.
