This role demands a driven and client-oriented team player to shape and elevate the client experience for an exclusive by-invitation membership. The candidate is responsible for managing a curated ecosystem of strategic partners that support the holistic needs of High-Net-Worth (HNW) clients beyond insurance. This role focuses identifying, structuring, and activating partnerships across various domains, ensuring partners are brand-aligned, compliant, and relevant to clients needs. The ideal candidate also plans and oversees the execution of events and related partnership activities that align with business objectives and goals through effective marketing. He/ she will ensure the end-to-end delivery of the events for varied audiences and stakeholders.
Key Responsibilities
Partnership Management and Coordination
- Manage partnership performance through agreed SLAs, utilization metrics, and customer satisfaction
- Act as the central liaison amongst partners and internal departments to ensure smooth working relationships
- Own the client-facing email inbox and website: reroute inquiries, escalate issues, and route bookings promptly
Event Marketing and Implementation- Organize end-to-end event execution and marketing including site selection, venue booking, contract management, vendor management, logistics coordination, branding setup, and staffing, marketing coverage
- Manage on-site event operations to ensure seamless execution, including registration, audio-visuals, signage, and client experience
- Develop comprehensive event and customer engagement activities aligned with the HNW business objectives, including goals, target audience, budget, and success metrics
Stakeholder Coordination
- Manage the internal approval process for event and partner budgets, and promotional materials and obtaining timely signoffs from relevant stakeholders
- Proactively communicate timelines, responsibilities, and progress updates to all stakeholders, ensuring alignment at every stage of the event and partnership lifecycle.
- Provide occasional/ad-hoc support for Great Eastern internal events
- Has minimum 8 to 10 years of relevant experience in banking or finance industry
- Demonstrates experience or potential in marketing plus willingness to learn
- Has a Bachelor's degree in marketing, communications or related field
- Demonstrates versatility and resiliency to react to changes, navigate ambiguous circumstances and accommodate to changing priorities as they arise
- Independent and demonstrates ability to juggle multiple projects simultaneously
- Is a creative thinker who possesses currency of trends, experiences and aesthetics
- Is a strong communicator who can shape and craft strong marketing messages with compelling narratives and copy across audiences
- Has strong knowledge of marketing disciplines across branding, event management, digital marketing and partnership management
- Has experience in hospitality suite activation
How You Succeed
- Champion and embody our Core Values in everyday tasks and interactions.
- Demonstrate high level of integrity and accountability.
- Take initiative to drive improvements and embrace change.
- Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
- Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
Who We Are
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of AA- by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
To All Recruitment Agencies
Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
Work Locations
SG-GE Centre
Job
Premier Wealth
