Oversee Singapore SFA/FAA and MAS 753 regulated role registration, changes and cessation, ensuring timely completion and alignment with regulatory requirements
Manage Conflict of Interest processes, including Outside Employment and Relationship at Work, with appropriate governance, documentation and stakeholder follow-up
Provide oversight of Fit & Proper processes, including candidate background checks and continual monitoring for existing employees, ensuring issues are appropriately tracked and escalated
Support the Team Lead in administering Risk, Compliance and Conduct Incident (RCCI) communications, including coordination, tracking and timely execution of required actions
Support the Team Lead in vendor relationship management, including service level monitoring, issue resolution and liaison with Fit & Proper check vendors
Engage with business stakeholders and control functions, including Compliance, to address operational queries, support regulatory processes and ensure alignment on HR compliance requirements
Maintain HR Compliance Operations procedures, ensuring documentation remains current, clear and aligned with applicable regulatory and internal requirements
Support the Team Lead in regulatory, internal or external audits, inspections and reviews, including preparation of information, coordination of responses and follow-through on agreed actions
Facilitate regulatory surveys from regulators, coordinating with internal stakeholder inputs and ensuring timely and accurate submissions
Identify and drive continuous improvement opportunities to strengthen process efficiency, control effectiveness and employee experience
Contribute to HR projects and initiatives as assigned, including regional process enhancements, governance activities and operational change implementation
Requirements And Preferred Qualifications
Relevant experience in HR operations, HR compliance or risk and control processes, preferably with exposure to regulated role management
Strong attention to detail, analytical reasoning and ability to exercise sound judgement in operational and compliance matters
Ability to identify process gaps and support practical continuous improvement initiatives
Experience working in a large, complex and fast-paced organisation, with the ability to manage competing priorities effectively
Strong verbal and written communication skills, with the ability to engage stakeholders professionally and clearly
Collaborative team player with a proactive mindset, ownership attitude and commitment to high-quality delivery
