Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.
The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.
Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan's leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.
Purpose Of The Role
- Contribute to the growth and profitability of assigned renewal portfolios.
- Collation of the business unit's financial performance and reporting
- Maintain high renewal persistency to achieve the business targets
- Work with SFA channel to promote cross-selling of individual products
- Participate in projects to expand and create growth in career progression
Role Attributes
- Oversight of renewal quotations for brokers source assigned
Key Responsibilities
Financial
- Achieve annual business targets and IFRS set
- Maintain minimum 90% renewal persistency rate
- Upsell new lines of Life products to existing clients
- Work with SFA channel to promote cross-selling of individual products
Non-Financial
- Build, manage, and grow strong relationships with assigned brokers, intermediaries, and corporate clients
- Proactively engage intermediaries through regular meetings, joint client discussions, and presentations.
- Support and participate in corporate sales pitches and employee communication sessions as required
- Manage the end ‑ to ‑ end renewal process for assigned group policies, including renewal invitations, data collection, and documentation
- Ensure timely and accurate submission of renewal data, employee information, and placement documentation for billing and endorsements
- Maintain accurate and timely renewal status updates for management reporting and sales forecasting
- Collaborate closely with Customer Service, Operations, Billing, and Provider Teams to ensure smooth servicing and delivery in line with agreed
- Ensure premium collections are completed within approved credit terms
- Ensure risks are underwritten and accepted in accordance with business acceptance, underwriting, profitability, and risk management guidelines
- Comply with regulatory requirements, internal governance standards, and Fit & Proper obligations
- Participate in required sales training, CPD programmes, and professional development activities
- Undertake other projects assigned from time to time, including product/service enhancements and client or market engagement events
Experience
Requirements:
- Preferably with 5 years of experience in Employee Benefits industry and sound knowledge of Life and Health Insurance
Capability
- Able to work independently
- Strong presentation skills
- Strong Interpersonal skills
- Strong Communications and Negotiation skills
Education
- Recognized university degree; or at least GCE A level or Diploma with relevant professional insurance qualifications
- Capital Markets & Financial Advisory Services (CMFAS) Exams: Modules 5 & 9 (CLI, ILP equivalent).
- Certificate in Health Insurance
External
Key Stakeholders:
- Customers: Intermediaries, and HR of Corporate customers
- Others: Consulting Firms, Medical Providers, reinsurers
Internal
- Customers: Intermediaries, and HR of Corporate customer
- Various Departments such Group Operations -Group Life & Health Services, Claims, Underwriting, Group Receipting, Set-up, Compliance, Legal, Finance, Marketing. Group Actuarial & Reinsurance, Pricing
If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.
