COMPANY DESCRIPTION
A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.
A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards Claims Initiative of the Year.
MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group - one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.
RESPONSIBILITIES
- Provide 1st and 2nd level support for infrastructure systems and network
- Perform the configuration and installation of various Application, Databases
- Perform maintenance and system upgrades including service pack, patching, hotfixes and security configuration.
- Ensure systems availability and reliability using maintenance monitoring & alerting tool
- Monitor system resources utilisation, trending and conduct capacity planning.
- Monitor and schedule backup
- Reporting of network and security related issues, including liaison with application team and IT teams for problem resolution.
- Ensure compliance to technology standards, procedures and guidelines
- Document the design, operation and troubleshooting of technology platforms and procedures.
- Provide technical support in area of networking and security infrastructure maintenance and operations as applicable.
QUALIFICATIONS- Diploma in Information Technology
- Network Admin certification
- Operative System Admin certification
OTHER INFORMATION- Minimum 3 to 5 years of relevant IT experience
- Understand Technology Trends, Directions & Security Implications
- Batch job management & operations
- Communications Technology/Protocol
- Experience with VMware virtualisation technologies including vSphere, vCenter, Site Recovery Manager
- Experience with Citrix XenApp and Netscaler
- Database Administration Skills
- System design and architecture
- System sizing and capacity management
- Monitoring system tools and methods
- Operating System Administration Skills for Linux and Windows
- Experience with Active Directory , Domain Name System, Dynamic Host Configuration Protocol, Cluster, Remote Desktop Services
- Performance tuning of systems and databases
- SAP Basis knowledge
- Ability to communicate effectively in both oral & writing
Please note that your application will be sent to and reviewed by the direct employer - MSIG Insurance (Singapore) Pte Ltd
