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epworth community services

Assistant Supervisor

3-5 Years
SGD 3,000 - 4,000 per month
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Job Description

Epworth HomeSweetHome was started in 2013 in partnership with the Ministry of Social and Family Development (MSF) as the first Therapeutic Group Home in Singapore. The Home provides stay-in treatment for children between the ages of 7 to 12 years old who have experienced abuse. We use the Trauma System Therapy (TST) treatment model to help children with complex trauma and aggressive behaviour.

We believe that with early and appropriate intervention, children can recover and become well-adjusted persons with a healthy mental well-being. Apart from treatment within the Home, we also work with other helping professionals so that all the needs of these children could be met. Together with MSF, we work towards safe placements for these children, when they are ready to be discharged from the Home and well enough to return to the community.

Job Description

  • Residential Operations:
    Support the Supervisor in running daily routines within a therapeutic group home, ensuring activities are structured, developmentally appropriate, and trauma-informed. Translate care plans into consistent daily practice.
  • Care, Safety & Well-being:
    Safeguard residents physical and emotional well-being. Respond to behavioural or emotional distress using therapeutic approaches, monitor risks, and support transitions with sensitivity.
  • Incident Management:
    Assist in managing and documenting incidents (e.g. behavioural escalations, abscondences, medical issues) in line with organisational and MSF requirements. Support follow-up actions after reviews.
  • Staff Supervision & Leadership:
    Provide on-shift guidance to care staff, ensuring adherence to therapeutic practices, safety protocols, and professional standards. Support staff briefings, handovers, supervision, and recruitment processes.
  • Administrative & Operational Support:
    Maintain accurate records (logs, reports, allowances) and coordinate residents routines and appointments. Ensure compliance with regulatory and safeguarding standards.
  • Collaboration:
    Work closely with internal teams, clinical professionals, families, and external stakeholders to support residents care.
  • Professional Conduct:
    Uphold ethical standards, confidentiality, and professional boundaries. Align with organisational values and therapeutic practices.
  • Perform any other duties as assigned.

Job Requirements

  • Diploma in Social Work, Psychology, Counselling, or related field
  • 3-4 years experience in residential care, youth work, or social services
  • Experience with trauma or behavioural needs preferred
  • Able to work rotating shifts, including weekends/public holidays
  • Strong communication, organisation, and report-writing skills
  • Proficient in Microsoft Office and related tools
  • Resourceful, adaptable, and able to work independently and in teams

Other Information:

  • Location of workplace: Sembawang
  • Nature of job requires working with primary school boys
  • Attractive annual remuneration comprising of fixed and variable bonuses

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Job ID: 146939547